IT Technician

We are looking on behalf of our client for an IT Technician. Duties include, but are not limited to: Administering the Windows Server estate, managing Active Directory, and designing, testing and rolling out Group Policy across the business. Running Exchange Online and email administration, managing device and application security through Intune, and administering SharePoint and Microsoft Teams — permissions, site structure, governance and day-to-day changes. Acting as the first and second line for all staff. Owning the firm's telephony and mobile estate end to end — provisioning, contracts and suppliers, device enrolment, tariffs and troubleshooting. Maintaining firewalls, VPN and remote access, endpoint protection, patching and access control. Keeping remote connectivity between the offices secure and reliable. Keeping infrastructure, configuration and process documentation current, so the environment is understood by more than one person. Requirements: Solid Windows Server administration experience, including Active Directory and Group Policy design and rollout Strong Microsoft 365 administration: Exchange Online, Intune, SharePoint and Teams Proven desktop support experience with users at all levels Practical network security knowledge — firewalls, VPN, endpoint protection, patching Experience supporting remote sites Microsoft certifications (MD-102, AZ-800, MS-102 or equivalent) Proficient in English and Spanish